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Leadership Track

Head of Engineering

SFIA 6-7
GE JSE ISE SSE
TTL EM
LSE Arch
HoE VP

Leads multiple engineering domains, translates business strategy into engineering capability, and develops the Engineering Managers and leaders within their scope.

Overview

As Head of Engineering, you lead multiple engineering domains or value streams, accountable for the technical capability, culture, and delivery performance of a significant part of the engineering organisation. You are the leader that Engineering Managers and Lead Engineers turn to for direction, development, and escalation.

Your scope is organisational, not team-level. You translate business strategy into engineering investment priorities, identify capability gaps across your domains, and shape the structures and leadership model that enable engineering to perform. You work closely with product leadership, the VP of Engineering, and the Architect to ensure engineering is coherent, effective, and continuously improving.

You develop Engineering Managers - building their leadership capability, challenging their thinking, and creating the conditions for them to do their best work. The health of engineering leadership in your scope is a direct reflection of your investment in the people who report to you.

Key Responsibilities

Engineering Strategy and Alignment

  • Translate business strategy into engineering capability plans, investment priorities, and delivery roadmaps.
  • Define the engineering operating model for your scope - how teams are structured, led, and measured.
  • Ensure engineering priorities are coherent across domains, identifying and resolving conflicts and dependencies.
  • Represent engineering in senior leadership forums, product strategy sessions, and business planning cycles.

Capability and Culture

  • Own the engineering culture across your scope - setting expectations for how engineers behave, grow, and are led.
  • Identify capability gaps at domain level and build plans to address them through hiring, development, or structural change.
  • Champion engineering excellence, holding EMs accountable for the quality of practice in their teams.
  • Drive a culture of continuous improvement, learning, and psychological safety across your domains.

Leadership Development

  • Develop Engineering Managers through regular 1:1s, structured feedback, and stretch assignments.
  • Build a strong EM cohort - one that leads with consistency, develops their teams, and holds each other accountable.
  • Identify future EMs from within the TTL and Lead Engineer population and invest in their preparation.
  • Model the leadership behaviours you expect to see throughout the engineering organisation.

Organisational Design

  • Design and evolve team structures in response to changing product, technology, and business needs.
  • Make hiring decisions at EM and senior engineer level, ensuring the right people are in the right roles.
  • Manage headcount, budgets, and resource allocation across your scope with commercial discipline.
  • Drive structural changes - team splits, mergers, re-alignments - with clarity and care for the humans involved.
Role Specific

EM Leadership

Lead a cohort of Engineering Managers - developing them, holding them accountable, and creating the conditions for them to lead their teams effectively.

Cross-Domain Governance

Own the engineering governance framework across your scope - ensuring standards, practices, and expectations are consistent and improving.

Engineering Strategy Input

Contribute to organisation-wide engineering strategy alongside the VP and Architect, representing the needs and realities of the domains you lead.

Stakeholder Management

Manage relationships with senior product, commercial, and operational stakeholders - representing engineering credibly and negotiating priorities with clarity.

Hiring and Talent

Own talent strategy within your scope - attracting, hiring, developing, and retaining engineering talent at all levels.

Behaviours

Strategic Leadership

  • Operates with a long-term lens - making decisions that serve engineering capability over months and years, not just the current sprint.
  • Translates complex business context into clear engineering direction that teams can act on.
  • Identifies systemic problems across their scope and addresses root causes, not symptoms.
  • Builds organisations that perform without needing their constant presence.
  • Makes difficult trade-off decisions transparently, explaining the reasoning rather than just issuing direction.
  • Anticipates the engineering implications of business strategy changes before they become delivery problems.
  • Balances the tension between short-term delivery pressure and long-term capability investment with commercial rigour.
  • Knows when to escalate decisions upward and when to absorb ambiguity and act with available information.

People & Culture

  • Invests deeply in the development of Engineering Managers - treating it as their most important leadership responsibility.
  • Creates a culture of honest, courageous feedback - both giving and receiving it at all levels.
  • Holds people accountable with care - combining high standards with genuine support.
  • Models the cultural expectations they set for others, visibly and consistently.
  • Recognises and responds to signs of low psychological safety in engineering teams before they become retention problems.
  • Builds diverse leadership pipelines - actively identifying and developing talent from underrepresented groups.
  • Creates conditions where engineers feel pride in their craft, not just pressure to ship.
  • Addresses performance issues with clarity and compassion, not avoidance or harshness.

Stakeholder Engagement

  • Builds trusted relationships with senior product and business stakeholders based on delivery credibility.
  • Navigates competing priorities with transparency and principled decision-making.
  • Communicates engineering constraints and trade-offs in business language without losing technical accuracy.
  • Negotiates scope, timelines, and investment with confidence and evidence, not capitulation under pressure.
  • Maintains strong relationships with peer leaders across product, design, data, and operations.
  • Proactively surfaces engineering risks to stakeholders before they become surprises.
  • Represents engineering in commercial and board-level conversations when required, with appropriate confidence.

Organisational Design

  • Designs teams and structures that optimise for delivery, capability, and human sustainability.
  • Makes structural decisions with rigour - understanding the human and technical implications before acting.
  • Manages organisational change with clarity, compassion, and clear communication.
  • Evaluates team topology options against delivery flow, cognitive load, and team autonomy principles.
  • Knows when structure is the problem and when changing structure without changing culture will not help.
  • Creates roles and career paths that retain senior technical talent without requiring them to move into management.
  • Manages headcount and budgets with commercial discipline, making the case for investment with evidence.

Communication

  • Communicates the engineering strategy and direction clearly across all levels of the organisation.
  • Writes with clarity and purpose - able to produce engineering strategy documents, business cases, and performance narratives.
  • Runs leadership forums and all-hands that are genuinely useful, not performative updates.
  • Listens actively - creating space for Engineering Managers to surface problems without fear of judgement.
  • Adapts communication style to the audience - from individual engineers to C-suite executives.
  • Gives feedback that is specific, actionable, and delivered in a way that lands constructively.
  • Communicates decisions and their rationale promptly, reducing the organisational cost of uncertainty.

Business Acumen

  • Understands the commercial context in which engineering operates and connects engineering decisions to business outcomes.
  • Manages engineering budgets with discipline, making investment decisions that can be justified commercially.
  • Builds credible business cases for engineering capability investment - in language that CFOs and CEOs can engage with.
  • Understands the unit economics of engineering - cost per feature, cost of reliability, cost of technical debt.
  • Tracks the competitive technology landscape and identifies where capability gaps create commercial risk.
  • Contributes to product strategy, not just engineering delivery - bringing an engineering perspective to market decisions.
  • Understands when engineering is a competitive differentiator and invests accordingly.

Accountability & Governance

  • Takes clear personal accountability for the capability, culture, and delivery performance of their engineering scope.
  • Defines meaningful engineering metrics and holds the organisation accountable to them consistently.
  • Owns governance of engineering standards and practices across their domains, not just delegates it to Architects.
  • Reports performance honestly to the VP - including when engineering is underperforming and what is being done about it.
  • Ensures engineering risk - technical debt, security, reliability - is visible and has a managed remediation path.
  • Conducts regular reviews of engineering health across their domains, not just reacting to incidents and escalations.
  • Creates audit trails for significant architectural and delivery decisions, supporting organisational learning and compliance.
Skills
Proven experience leading and developing Engineering Managers in a high-growth or complex engineering environment.
Strong understanding of engineering strategy, operating models, and organisational design principles.
Commercial awareness - able to manage budgets, headcount, and business case conversations at senior level.
Excellent stakeholder management - credible with C-suite and senior product leadership.
Deep understanding of engineering capability frameworks, talent management, and performance systems.
Track record of building high-performing engineering cultures at scale.